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Our Promise

Our Promise – Pentland Precision are committed to provide the highest quality of Customer Service in line with our Company Values of; Quality, Experienced, Innovative and Reliable. We want to work with you to ensure we deliver these and we will regularly review these service standards and performance to ensure you, our Customers are delighted with the experience you have when dealing with Pentland Precision.

Getting feedback from you is vital so we can understand our strengths and areas to improvement.

We conduct all of our activities professionally and with integrity. We take care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best interests of our customers.

Pentland Precision check how we are doing using by:

  • Customer surveys
  • Customer feedback